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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quezada Shanty

Quezada Shanty

October 22, 2026

5  out of  5
rating by Quezada Shanty
"Muy buena atención al cliente fueron muy amables y respondieron a todas mis dudas si los recomiendo!!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Claudia Alarcon’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Claudia Alarcon’s Insurance Team "
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Monica Ptacnik

October 19, 2026

5  out of  5
rating by Monica Ptacnik
"Claudia is always willing to help, responds quickly, and is efficient and effective. She has a wonderful attitude, is always staying up to date with the latest information, and consistently looks for the best alternatives to fit your needs and budget."
We responded:
"Hi Monica, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Claudia Alarcon’s team.  Please reach out to us if any questions come up!  - Claudia Alarcon’s Insurance Team "
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leilani fleck

October 16, 2026

5  out of  5
rating by leilani fleck
"great office space and awesome customer service, super sweet and very helpful!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Chula Vista. "
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Persephone Fleck

October 16, 2026

5  out of  5
rating by Persephone Fleck
"Great office space good customer service"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Claudia Alarcon’s team. "
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Roberto

October 13, 2026

5  out of  5
rating by Roberto
"Excelente servicio!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Claudia Alarcon’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Claudia Alarcon’s Insurance Team "
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Rosel Compuesto

October 12, 2026

5  out of  5
rating by Rosel Compuesto
"Alex was soo supportive when I first called in when a pipe burst in my parents home. He guided me on the process with claims. And when I couldn't reach them, he contacted them himself. He helped expedite the connection with the adjuster and get the ball rolling.
Sincere thanks Alex."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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raymundo gonzalez

September 28, 2026

5  out of  5
rating by raymundo gonzalez
"Janeth esquievel es una grandiosa persona me ayudo bastante en mi polisa de state farm y fue muy amable conmigo en todo momento muchas grasias janeth."
We responded:
"Thank you so much for the 5 stars, raymundo! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Amanda G

September 9, 2026

5  out of  5
rating by Amanda G
"Jennifer Avendano at Claudia Alarcon’s office is always so helpful and professional. I contacted her today today to ask questions about our policy and add a new vehicle. She went above and beyond with answering all my questions and helping understand. We have been clients of this State Farm office for years and Jennifer is always so responsive. 😊"
We responded:
"Thanks so much for the fantastic rating, Amanda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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jorge parra

August 28, 2026

5  out of  5
rating by jorge parra
"Great customer service, polite and very helpful. Thank you for all of your help"
We responded:
"Thank you so much for the 5 stars, jorge! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Elíseo Arellano Guzmán

August 21, 2026

5  out of  5
rating by Elíseo Arellano Guzmán
"I was recently in the market to switch my auto insurance and also wanted to get a motorcycle insurance policy. From the very beginning, the service I received from Alexis from (Claudia Alarcon) State Farm was excellent. They were extremely prompt in getting me an auto quote and were very quick to return my calls and answer any questions I had.

The entire process was smooth, professional, and stress-free. I really appreciate how attentive and helpful they were throughout the process. I’m very, very happy with the service I received and feel confident that I made the right choice switching my insurance to State Farm.

I would definitely recommend State Farm to my friends, family, and anyone else looking for great insurance and excellent customer service. Five stars all the way!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Claudia Alarcon’s team. "
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Steven Hayes

August 20, 2026

4  out of  5
rating by Steven Hayes
"I've been with this State Farm insurance agency for a long time now, and they have always provided me with very good assistance. They'd get a 5 star from me if the insurance was less costly. Probably a common sentiment, and not meant to reflect on this office. BTW- Christian, Alex, Roberto, Janet, Claudia are very helpful- shout out- thanks! 5 stars to the service team!"
We responded:
"Thank you for your thoughtful 4-star review, Steven! We’re really glad you had a positive experience, and we’d love to hear any ideas you have on how we can make it even better. "
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Alexis Rincon

August 20, 2026

5  out of  5
rating by Alexis Rincon
"Alex was great"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Phernando Vazquez

August 20, 2026

5  out of  5
rating by Phernando Vazquez
"Really good service and knowledgeable👌"
We responded:
"Phernando, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Claudia Alarcon and Team "
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N G

August 17, 2026

5  out of  5
rating by N G
"Muy bien, la atención excelente"
We responded:
"Thank you so much for the 5-star rating, N! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Claudia Alarcon "
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Blanca De La Torre

August 17, 2026

5  out of  5
rating by Blanca De La Torre
"Great help from JANNETE"
We responded:
"Thank you so much for your kind review, Blanca!  If you need insurance assistance, we are just an email or call away! - Claudia Alarcon, your State Farm Agent   "
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Draco Panda

August 3, 2026

5  out of  5
rating by Draco Panda
"After calling several places I finally reached an office that answers their phone, I received my quote from Janeth, who was an absolute pleasure to work with, she explained everything, gave me different quotes she was considerate, easy to understand, knowledgeable, super friendly and professional, I had no doubt to sign up then and there, and I hung up with a smile, I highly recommend this office if you are looking for Insurance!"
We responded:
"Draco, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Tiffany Smith

July 30, 2026

5  out of  5
rating by Tiffany Smith
"I've been with Claudia for many years and have never had a problem! It's been a pleasure working with your agents especially Alexis! Thank you 😊"
We responded:
"Wow, thank you for the 5-star review, Tiffany! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Aaron Valdez

July 30, 2026

5  out of  5
rating by Aaron Valdez
"La atención fue muy atenta y agradable, me explicaron todo sin dejar dudas gracias a Janet esquivel"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Perla Zavala

July 24, 2026

5  out of  5
rating by Perla Zavala
"⭐⭐⭐⭐⭐

Quiero agradecer especialmente a Roberto Nava por el excelente servicio que me brindó. Desde el primer momento se tomó el tiempo de explicarme mi póliza detalladamente, asegurándose de que entendiera cada cobertura y resolviendo todas mis dudas sin prisas.

Tuvo muchísima paciencia conmigo y siempre respondió a cada una de mis preguntas con una amabilidad y profesionalismo excepcionales. Es muy difícil encontrar a alguien que realmente se preocupe por que sus clientes se sientan informados y tranquilos antes de tomar una decisión.

Gracias, Roberto, por hacer que todo el proceso fuera tan sencillo y por brindar un servicio tan humano y de calidad. Sin duda lo recomiendo al 100%."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of PATRICIA PEREZ

PATRICIA PEREZ

July 16, 2026

5  out of  5
rating by PATRICIA PEREZ
"I would like thank Janeth, so very much, for all the thorough work and investigating that she did in regards to my questions and doubts about my account. She was very patient with me and followed up with me via telephone calls. I appreciate the excellent customer service that she provided me. Great person and great job, Janeth!!!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Christian Segura was able to resolve your issues quickly and provide the support you needed. Your recommendation means a lot to us, and we’re grateful to have Christian on our team. If you ever need anything in the future, we’re always here to help!"
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Eli C

July 10, 2026

5  out of  5
rating by Eli C
"Muy buen servicio al cliente me atendió Janeth Esquivel ."
We responded:
"Thank you for taking the time to leave such a great review, Eli. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Mike Sweatshop

July 9, 2026

5  out of  5
rating by Mike Sweatshop
"Super friendly, personable, and willing to help out however necessary / simultaneously going the extra mile when needed. They can definitely take care of you"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Claudia Alarcon’s Team here in Chula Vista . "
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Julia Gutierrez

July 9, 2026

5  out of  5
rating by Julia Gutierrez
"Great customer service from Claudia Alarcón’s State Farm office! The entire team is always friendly, professional, and quick to help. Special thanks to Roberto for always taking the time to explain everything clearly and responding promptly to my questions."
We responded:
"Thank you for taking the time to leave such a great review, Julia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jose Gutierrez

June 30, 2026

5  out of  5
rating by Jose Gutierrez
"Siempre muy amables y resuelven todas las dudas que tenga, ya tengo muchos años con eyos y los recomiendo ampliamente."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bonita to know that you had such a wonderful experience with us here on State Farm Agent Claudia Alarcon’s Team."
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WENDY ARELLANO

June 18, 2026

5  out of  5
rating by WENDY ARELLANO
"Como siempre muy recomendable el trato y la explicacion a todas mis dudas,gracias a Janeth por su tiempo y amabilidad"
We responded:
"Thank you for your kind review of State Farm Agent Claudia Alarcon’s Team. We appreciate it!"